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waterheaterrescue.com > Forums > The Tank > New GE Gas Water Heater - Pilot won't stay lit until tank te |
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waterheaterrescue.com > Forums > The Tank > New GE Gas Water Heater - Pilot won't stay lit until tank te |
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| New GE Gas Water Heater - Pilot won't stay lit until tank te | Rate Topic |
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| Posted: Thu Jan 7th, 2010 04:09 pm |
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61st Post |
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AGOM Member 
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That's strange, because I had a plumber who diagnosed that I needed my Combustion Shut Off device replaced. And Rheem sent over a replacement Combustion Shut Off Device Kit under the warranty. What is this, if according to the thread states that this cannot be replaced and a new water heater needs to be installed?
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| Posted: Thu Jan 7th, 2010 07:21 pm |
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62nd Post |
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eleent Member
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Hello: It would be nice if things have changed. In the past, my understanding was that if the little FVIR glass vial broke, you had no choice but to get a new heater. That was not particularly customer or contractor friendly. Yours, Larry
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| Posted: Tue Jan 12th, 2010 02:04 am |
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63rd Post |
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TechSupportGuy Member
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eleent wrote: Hello: It would be nice if things have changed. In the past, my understanding was that if the little FVIR glass vial broke, you had no choice but to get a new heater. That was not particularly customer or contractor friendly. It has changed. Rheem now has Reset Kits available for Thermal Release Device trips. They are free under the warranty. You have to use one of their service techs though. If there isn't a G.E. certified contractor in a certain proximity of your zip code, the heater still gets replaced. Last edited on Tue Jan 12th, 2010 02:06 am by TechSupportGuy |
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| Posted: Tue Jan 12th, 2010 02:16 am |
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64th Post |
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elenano GCF-GL
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Thank you for posting this information. I'm putting it, as an update, into the Tanklets, as these threads get lost pretty fast in The Tank as more people post above them. Randy Schuyler
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| Posted: Tue Jan 12th, 2010 02:22 am |
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65th Post |
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TechSupportGuy Member
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elenano wrote: Thank you for posting this information. I'm putting it, as an update, into the Tanklets, as these threads get lost pretty fast in The Tank as more people post above them. Sure thing. FYI, if a TRD trips on a Low Nox unit (California only) the tank still must get replaced. Also, if you're in Canada and your TRD trips you get a new tank as well. Rheem parts take much longer to go Canada and as a result they haven't implemented the new policy. G.E. is still ironing out the kinks, but it's nice to know a tripped tank can (usually) be salvaged now.
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| Posted: Wed May 5th, 2010 05:52 am |
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66th Post |
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FlatBroke Member
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My FVIR broke. It can only be repaired by a certified GE technician. So I figured giving him 200 bucks was worth saving 400-500 on a new water heater. I just wanted him to replace the glass doohicky. That couldn't take more than an hour (service fee is $195 for the first hour) It actually cost me 500 bucks. He diagnosed the problem as being low gas pressure. I am disappointed in GE/Rheem for designing a flammable-vapor-fail-safe mechanism which fails if gas pressure is too LOW. Low gas pressure does not sound dangerous to me... But apparently is can render your water heater useless.
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| Posted: Wed May 5th, 2010 04:41 pm |
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67th Post |
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elenano GCF-GL
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Blame the federal government, too, for coming up with weird safety rules that merely protect a handful of foolish people from themselves while costing everybody hundreds of dollars every time they buy a water heater. The FVIR systems have been the bane of the industry for the past eight years. Bradford White, a smaller maker, seems to have come up with a fairly good one, but the others are terribly flawed and have doubtless harmed the reputations of the two biggest manufacturers. Randy Schuyler
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